FAQ

How to update mobile application

This manual describes how to update mobile app with minimal cooperation of mobile phone user, most of operation are done remotely. The mobile phone user will only tap four times on screen to update the app when needed. Go to [icon name="mobile" class=""...

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How to add (upload) new tags

Default option is, when you have paired phone and are logged in as a patrolman (officer), just by scanning the tag is new tag uploaded automaticly. Tag is automaticly named by timestamp, which you can  edit in...

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How to set email reports

Except  Reports which are available directly on web, is possible to set email reports. This is easy way how to get reports to object manager or customer without web access. Go to [icon name="bar-chart" class=""...

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Adding list of allowed phone numbers

In mobile app is possible to disallow phone calls anywhere (default status) or allow to call anywhere or allow to add list of allowed phone numbers. Allow to call anywhere In section  Mobile terminals, click on [icon...

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Guard mode activation

Guard mode prevents using smartphone for nonworking activities. How to activate Guard mode For Guard mode activation go to section Mobile devices and choose Edit  Choose tab  Functions Push the button „Enable guard mode“...

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TouchGuard app basic settings

If you don't have the TouchGuard app paired with server (locality), continue here. After pairing you'll se tab   General. You can fill in some data like: Name of the phone (for easier recognition in system) Phone number (just for evidence). Remote support ID, if...

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App installation and pairing

If you have smartphone prepared, let's go on installation. On phone On smartphone go to Google Play app  Find app called TouchGuard Choose Install and comfirm all required permissions After installation choose Open On pairing screen choose  Scanner On web In the...

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