{"id":235910,"date":"2026-06-09T15:14:43","date_gmt":"2026-06-09T13:14:43","guid":{"rendered":"https:\/\/www.touchguard.eu\/diary\/"},"modified":"2026-08-14T14:49:06","modified_gmt":"2026-08-14T12:49:06","slug":"diary","status":"publish","type":"post","link":"https:\/\/www.touchguard.eu\/en\/diary\/","title":{"rendered":"DIARY"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>Logbook<\/strong> function is used for digital event recording and fully replaces the physical logbook at the facility. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>The system allows you to:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Record<\/strong> all incidents, extraordinary events, regular reports, or service tasks.<\/li>\n\n\n\n<li><strong>Link<\/strong> related events to ensure clear continuity throughout their resolution.<\/li>\n\n\n\n<li><strong>Effectively manage<\/strong> the entire process of handling individual events.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Possibility of integration with other functions:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"edit\" class=\"svg-inline--fa fa-edit \" role=\"img\" viewbox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M402.6 83.2l90.2 90.2c3.8 3.8 3.8 10 0 13.8L274.4 405.6l-92.8 10.3c-12.4 1.4-22.9-9.1-21.5-21.5l10.3-92.8L388.8 83.2c3.8-3.8 10-3.8 13.8 0zm162-22.9l-48.8-48.8c-15.2-15.2-39.9-15.2-55.2 0l-35.4 35.4c-3.8 3.8-3.8 10 0 13.8l90.2 90.2c3.8 3.8 10 3.8 13.8 0l35.4-35.4c15.2-15.3 15.2-40 0-55.2zM384 346.2V448H64V128h229.8c3.2 0 6.2-1.3 8.5-3.5l40-40c7.6-7.6 2.2-20.5-8.5-20.5H48C21.5 64 0 85.5 0 112v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V306.2c0-10.7-12.9-16-20.5-8.5l-40 40c-2.2 2.3-3.5 5.3-3.5 8.5z\"><\/path><\/svg><\/span>  Forms<\/li>\n\n\n\n<li><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"flag\" class=\"svg-inline--fa fa-flag \" role=\"img\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M349.565 98.783C295.978 98.783 251.721 64 184.348 64c-24.955 0-47.309 4.384-68.045 12.013a55.947 55.947 0 0 0 3.586-23.562C118.117 24.015 94.806 1.206 66.338.048 34.345-1.254 8 24.296 8 56c0 19.026 9.497 35.825 24 45.945V488c0 13.255 10.745 24 24 24h16c13.255 0 24-10.745 24-24v-94.4c28.311-12.064 63.582-22.122 114.435-22.122 53.588 0 97.844 34.783 165.217 34.783 48.169 0 86.667-16.294 122.505-40.858C506.84 359.452 512 349.571 512 339.045v-243.1c0-23.393-24.269-38.87-45.485-29.016-34.338 15.948-76.454 31.854-116.95 31.854z\"><\/path><\/svg><\/span>  Notifications<\/li>\n<\/ol>\n\n<p class=\"tip wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Further information regarding these functions is mentioned later in the manual.<\/mark><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>The Logbook can be accessed and managed via:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Web application<\/strong> (on a computer): Complete management, creating event types, editing links, filtering, and closing incidents.<\/li>\n<\/ul>\n\n<p class=\"dulezite wp-block-paragraph\">Limitations in the TOUCHGUARD mobile app: Direct logbook management (viewing history or closing events) is not available in the mobile app. Nevertheless, field workers can use it to send important data to the Logbook by completing designated forms.  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>How to link the mobile app with the <\/strong><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>Logbook:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>The field worker fills out<\/strong> the relevant form on a mobile device  <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"edit\" class=\"svg-inline--fa fa-edit \" role=\"img\" viewbox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M402.6 83.2l90.2 90.2c3.8 3.8 3.8 10 0 13.8L274.4 405.6l-92.8 10.3c-12.4 1.4-22.9-9.1-21.5-21.5l10.3-92.8L388.8 83.2c3.8-3.8 10-3.8 13.8 0zm162-22.9l-48.8-48.8c-15.2-15.2-39.9-15.2-55.2 0l-35.4 35.4c-3.8 3.8-3.8 10 0 13.8l90.2 90.2c3.8 3.8 10 3.8 13.8 0l35.4-35.4c15.2-15.3 15.2-40 0-55.2zM384 346.2V448H64V128h229.8c3.2 0 6.2-1.3 8.5-3.5l40-40c7.6-7.6 2.2-20.5-8.5-20.5H48C21.5 64 0 85.5 0 112v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V306.2c0-10.7-12.9-16-20.5-8.5l-40 40c-2.2 2.3-3.5 5.3-3.5 8.5z\"><\/path><\/svg><\/span> <strong>Form<\/strong> (<em>e.g., Damage Report <\/em>).<\/li>\n\n\n\n<li>They save this form, thereby <strong>sending it to the system<\/strong>.<\/li>\n\n\n\n<li>An administrator in the web interface can easily <strong>attach<\/strong> this completed form <strong>within 24 hours<\/strong> as an attachment <strong>to any event <\/strong>created in the Logbook.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">  1. SYSTEM SETTINGS FOR WORKING WITH THE LOGBOOK<\/h2>\n\n<p class=\"wp-block-paragraph\">Before you start actively using the <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>Logbook <\/strong>function, it is necessary to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Define the types of log entries (1.1)<\/strong> that will be recorded at your facility.<\/li>\n\n\n\n<li><strong>Set permissions <\/strong>for individual<strong> users (1.2)<\/strong>.<br\/><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">1.1 Creating log record types<\/h3>\n\n<p class=\"wp-block-paragraph\">Event types are used to categorize records (e.g. <em>Technical fault, Regular check, etc.<\/em>). With the correct settings, you can filter and evaluate the data in the logbook efficiently later. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Setup procedure:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Click on the gear icon in the top right corner <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"cogs\" class=\"svg-inline--fa fa-cogs \" role=\"img\" viewbox=\"0 0 640 512\"><path fill=\"currentColor\" d=\"M512.1 191l-8.2 14.3c-3 5.3-9.4 7.5-15.1 5.4-11.8-4.4-22.6-10.7-32.1-18.6-4.6-3.8-5.8-10.5-2.8-15.7l8.2-14.3c-6.9-8-12.3-17.3-15.9-27.4h-16.5c-6 0-11.2-4.3-12.2-10.3-2-12-2.1-24.6 0-37.1 1-6 6.2-10.4 12.2-10.4h16.5c3.6-10.1 9-19.4 15.9-27.4l-8.2-14.3c-3-5.2-1.9-11.9 2.8-15.7 9.5-7.9 20.4-14.2 32.1-18.6 5.7-2.1 12.1.1 15.1 5.4l8.2 14.3c10.5-1.9 21.2-1.9 31.7 0L552 6.3c3-5.3 9.4-7.5 15.1-5.4 11.8 4.4 22.6 10.7 32.1 18.6 4.6 3.8 5.8 10.5 2.8 15.7l-8.2 14.3c6.9 8 12.3 17.3 15.9 27.4h16.5c6 0 11.2 4.3 12.2 10.3 2 12 2.1 24.6 0 37.1-1 6-6.2 10.4-12.2 10.4h-16.5c-3.6 10.1-9 19.4-15.9 27.4l8.2 14.3c3 5.2 1.9 11.9-2.8 15.7-9.5 7.9-20.4 14.2-32.1 18.6-5.7 2.1-12.1-.1-15.1-5.4l-8.2-14.3c-10.4 1.9-21.2 1.9-31.7 0zm-10.5-58.8c38.5 29.6 82.4-14.3 52.8-52.8-38.5-29.7-82.4 14.3-52.8 52.8zM386.3 286.1l33.7 16.8c10.1 5.8 14.5 18.1 10.5 29.1-8.9 24.2-26.4 46.4-42.6 65.8-7.4 8.9-20.2 11.1-30.3 5.3l-29.1-16.8c-16 13.7-34.6 24.6-54.9 31.7v33.6c0 11.6-8.3 21.6-19.7 23.6-24.6 4.2-50.4 4.4-75.9 0-11.5-2-20-11.9-20-23.6V418c-20.3-7.2-38.9-18-54.9-31.7L74 403c-10 5.8-22.9 3.6-30.3-5.3-16.2-19.4-33.3-41.6-42.2-65.7-4-10.9.4-23.2 10.5-29.1l33.3-16.8c-3.9-20.9-3.9-42.4 0-63.4L12 205.8c-10.1-5.8-14.6-18.1-10.5-29 8.9-24.2 26-46.4 42.2-65.8 7.4-8.9 20.2-11.1 30.3-5.3l29.1 16.8c16-13.7 34.6-24.6 54.9-31.7V57.1c0-11.5 8.2-21.5 19.6-23.5 24.6-4.2 50.5-4.4 76-.1 11.5 2 20 11.9 20 23.6v33.6c20.3 7.2 38.9 18 54.9 31.7l29.1-16.8c10-5.8 22.9-3.6 30.3 5.3 16.2 19.4 33.2 41.6 42.1 65.8 4 10.9.1 23.2-10 29.1l-33.7 16.8c3.9 21 3.9 42.5 0 63.5zm-117.6 21.1c59.2-77-28.7-164.9-105.7-105.7-59.2 77 28.7 164.9 105.7 105.7zm243.4 182.7l-8.2 14.3c-3 5.3-9.4 7.5-15.1 5.4-11.8-4.4-22.6-10.7-32.1-18.6-4.6-3.8-5.8-10.5-2.8-15.7l8.2-14.3c-6.9-8-12.3-17.3-15.9-27.4h-16.5c-6 0-11.2-4.3-12.2-10.3-2-12-2.1-24.6 0-37.1 1-6 6.2-10.4 12.2-10.4h16.5c3.6-10.1 9-19.4 15.9-27.4l-8.2-14.3c-3-5.2-1.9-11.9 2.8-15.7 9.5-7.9 20.4-14.2 32.1-18.6 5.7-2.1 12.1.1 15.1 5.4l8.2 14.3c10.5-1.9 21.2-1.9 31.7 0l8.2-14.3c3-5.3 9.4-7.5 15.1-5.4 11.8 4.4 22.6 10.7 32.1 18.6 4.6 3.8 5.8 10.5 2.8 15.7l-8.2 14.3c6.9 8 12.3 17.3 15.9 27.4h16.5c6 0 11.2 4.3 12.2 10.3 2 12 2.1 24.6 0 37.1-1 6-6.2 10.4-12.2 10.4h-16.5c-3.6 10.1-9 19.4-15.9 27.4l8.2 14.3c3 5.2 1.9 11.9-2.8 15.7-9.5 7.9-20.4 14.2-32.1 18.6-5.7 2.1-12.1-.1-15.1-5.4l-8.2-14.3c-10.4 1.9-21.2 1.9-31.7 0zM501.6 431c38.5 29.6 82.4-14.3 52.8-52.8-38.5-29.6-82.4 14.3-52.8 52.8z\"><\/path><\/svg><\/span> (Location Settings).  <\/li>\n\n\n\n<li>Click on the tab <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> Diary.<\/li>\n\n\n\n<li>In this section you can see a list of the current record types:\n<ul class=\"wp-block-list\">\n<li>You can <strong>edit the<\/strong> names of <strong>existing sample records<\/strong> by clicking in the text box or by clicking the  <span class=\"tlacitko-zelene\"><i class=\"fa-solid fa-plus\"><\/i><\/span>\n <strong>create a new custom event type<\/strong>. When you <strong>are finished<\/strong>, press the <strong>Save<\/strong> button. <\/li>\n\n\n\n<li>The event types are completely arbitrary and can be adapted to the specific needs of the object.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Tipy-denikovych-zaznamu.webp\" alt=\"\" class=\"wp-image-235759\" title=\"\"><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h3 class=\"wp-block-heading\">1.2 Setting user permissions for working with the Diary<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>To work with the Diary<\/strong>, it is necessary that <strong>the user <\/strong>has <strong>web access enabled<\/strong> in the application and the <strong>appropriate access rights assigned<\/strong>. This will ensure that the user only sees the functions that he actually needs to do his job. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>To set up the web access option:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>In the main menu (on the left side of the screen), go to the <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"user\" class=\"svg-inline--fa fa-user \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm89.6 32h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-74.2-60.2-134.4-134.4-134.4z\"><\/path><\/svg><\/span> <strong>Users - <\/strong><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"user\" class=\"svg-inline--fa fa-user \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm89.6 32h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-74.2-60.2-134.4-134.4-134.4z\"><\/path><\/svg><\/span><strong> Users<\/strong> section.<\/li>\n\n\n\n<li>For the <strong>selected user<\/strong>, click the <strong>edit<\/strong> button <span class=\"tlacitko-modre\"><i class=\"fa-solid fa-pencil\"><\/i><\/span>\n.<\/li>\n\n\n\n<li>Select a tab <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"key\" class=\"svg-inline--fa fa-key \" role=\"img\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M512 176.001C512 273.203 433.202 352 336 352c-11.22 0-22.19-1.062-32.827-3.069l-24.012 27.014A23.999 23.999 0 0 1 261.223 384H224v40c0 13.255-10.745 24-24 24h-40v40c0 13.255-10.745 24-24 24H24c-13.255 0-24-10.745-24-24v-78.059c0-6.365 2.529-12.47 7.029-16.971l161.802-161.802C163.108 213.814 160 195.271 160 176 160 78.798 238.797.001 335.999 0 433.488-.001 512 78.511 512 176.001zM336 128c0 26.51 21.49 48 48 48s48-21.49 48-48-21.49-48-48-48-48 21.49-48 48z\"><\/path><\/svg><\/span> <strong>Access data<\/strong>.<\/li>\n\n\n\n<li><strong>Check the <\/strong>option <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"globe\" class=\"svg-inline--fa fa-globe \" role=\"img\" viewbox=\"0 0 496 512\"><path fill=\"currentColor\" d=\"M336.5 160C322 70.7 287.8 8 248 8s-74 62.7-88.5 152h177zM152 256c0 22.2 1.2 43.5 3.3 64h185.3c2.1-20.5 3.3-41.8 3.3-64s-1.2-43.5-3.3-64H155.3c-2.1 20.5-3.3 41.8-3.3 64zm324.7-96c-28.6-67.9-86.5-120.4-158-141.6 24.4 33.8 41.2 84.7 50 141.6h108zM177.2 18.4C105.8 39.6 47.8 92.1 19.3 160h108c8.7-56.9 25.5-107.8 49.9-141.6zM487.4 192H372.7c2.1 21 3.3 42.5 3.3 64s-1.2 43-3.3 64h114.6c5.5-20.5 8.6-41.8 8.6-64s-3.1-43.5-8.5-64zM120 256c0-21.5 1.2-43 3.3-64H8.6C3.2 212.5 0 233.8 0 256s3.2 43.5 8.6 64h114.6c-2-21-3.2-42.5-3.2-64zm39.5 96c14.5 89.3 48.7 152 88.5 152s74-62.7 88.5-152h-177zm159.3 141.6c71.4-21.2 129.4-73.7 158-141.6h-108c-8.8 56.9-25.6 107.8-50 141.6zM19.3 352c28.6 67.9 86.5 120.4 158 141.6-24.4-33.8-41.2-84.7-50-141.6h-108z\"><\/path><\/svg><\/span> <strong>Can access the web.<\/strong><\/li>\n\n\n\n<li><strong>Enter the user's email<\/strong> into the text field.<\/li>\n\n\n\n<li>Enter the <strong>user's new password<\/strong>.<\/li>\n\n\n\n<li><strong>Confirm the changes with your own administrator password<\/strong>.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Uzivatel-pristup-na-web.webp\" alt=\"\" class=\"wp-image-235760\" title=\"\"><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>How to set access rights for an individual:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li class=\"oran&#x17E;ov&#xE9;\">In the main menu, go to the section <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"user\" class=\"svg-inline--fa fa-user \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm89.6 32h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-74.2-60.2-134.4-134.4-134.4z\"><\/path><\/svg><\/span> <strong>Users - <\/strong><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"user\" class=\"svg-inline--fa fa-user \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm89.6 32h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-74.2-60.2-134.4-134.4-134.4z\"><\/path><\/svg><\/span><strong> Users<\/strong>.<\/li>\n\n\n\n<li>For the <strong>selected user<\/strong>, click the <strong>edit<\/strong> button <span class=\"tlacitko-modre\">\n  <i class=\"fa-solid fa-pencil\"><\/i>\n<\/span>.<\/li>\n\n\n\n<li>Select a tab <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"lock\" class=\"svg-inline--fa fa-lock \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M400 224h-24v-72C376 68.2 307.8 0 224 0S72 68.2 72 152v72H48c-26.5 0-48 21.5-48 48v192c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V272c0-26.5-21.5-48-48-48zm-104 0H152v-72c0-39.7 32.3-72 72-72s72 32.3 72 72v72z\"><\/path><\/svg><\/span> <strong>Access rights<\/strong>.<\/li>\n\n\n\n<li>Scroll down to find <strong>the Diary section<\/strong>.<\/li>\n\n\n\n<li>Select the individual check boxes to define the user's permissions when working with the function <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> Journal.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Uzivatel-prava.webp\" alt=\"\" class=\"wp-image-235761\" title=\"\"><\/figure>\n\n<p class=\"dulezite wp-block-paragraph\"><strong>Other (unchecked) permissions should be held only by the application administrator.<\/strong><\/p>\n\n<p class=\"tip wp-block-paragraph\">If you are interested in setting permissions for a group of users, please refer to the separate <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"user\" class=\"svg-inline--fa fa-user \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm89.6 32h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-74.2-60.2-134.4-134.4-134.4z\"><\/path><\/svg><\/span>Users manual. <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-orange-color\"><strong>CREATE LINK<\/strong><\/mark><\/p>\n\n<p class=\"&lt;span class=&quot;tlacitko-oranzove&quot;&gt;&lt;i class=&quot;fa-solid fa-lock&quot;&gt;&lt;\/i&gt;&lt;\/span&gt; wp-block-paragraph\"><br\/><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">2. CREATE A NEW EVENT IN THE JOURNAL<\/h2>\n\n<ol class=\"wp-block-list\">\n<li><strong>To open a function,<\/strong> select a function from the basic menu on the left side of the screen. <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>Diary<\/strong>.<\/li>\n\n\n\n<li><strong>To create an event,<\/strong> click the <strong>add<\/strong> button <span class=\"tlacitko-zelene\"><i class=\"fa-solid fa-plus\"><\/i><\/span> button to add a new event.\n<\/li>\n\n\n\n<li><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"bookmark\" class=\"svg-inline--fa fa-bookmark \" role=\"img\" viewbox=\"0 0 384 512\"><path fill=\"currentColor\" d=\"M0 512V48C0 21.49 21.49 0 48 0h288c26.51 0 48 21.49 48 48v464L192 400 0 512z\"><\/path><\/svg><\/span> <strong> Type:<\/strong> <strong>select the event type<\/strong> from the drop-down menu (the categories you defined in step 1.1 will be displayed here).<\/li>\n\n\n\n<li><strong>Description.<\/strong> We recommend that you include all relevant circumstances. <\/li>\n\n\n\n<li><strong>Incident:<\/strong> if you consider the incident to be <strong>serious<\/strong>, you can check the <strong>Incident<\/strong> box. This will make it easier to filter for critical conditions later. <\/li>\n\n\n\n<li><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>Event link<\/strong>: you can <strong>link<\/strong> an event <strong>to a previous<\/strong> event <strong>record<\/strong> (e.g. fault report -&gt; repairman arrival), link them here to <strong>maintain continuity<\/strong>. <\/li>\n\n\n\n<li><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"edit\" class=\"svg-inline--fa fa-edit \" role=\"img\" viewbox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M402.3 344.9l32-32c5-5 13.7-1.5 13.7 5.7V464c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h273.5c7.1 0 10.7 8.6 5.7 13.7l-32 32c-1.5 1.5-3.5 2.3-5.7 2.3H48v352h352V350.5c0-2.1.8-4.1 2.3-5.6zm156.6-201.8L296.3 405.7l-90.4 10c-26.2 2.9-48.5-19.2-45.6-45.6l10-90.4L432.9 17.1c22.9-22.9 59.9-22.9 82.7 0l43.2 43.2c22.9 22.9 22.9 60 .1 82.8zM460.1 174L402 115.9 216.2 301.8l-7.3 65.3 65.3-7.3L460.1 174zm64.8-79.7l-43.2-43.2c-4.1-4.1-10.8-4.1-14.8 0L436 82l58.1 58.1 30.9-30.9c4-4.2 4-10.8-.1-14.9z\"><\/path><\/svg><\/span> <strong> Forms:<\/strong> If a <strong>related <\/strong> form has been completed on the mobile terminal <strong>in the last 24 hours<\/strong> <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"edit\" class=\"svg-inline--fa fa-edit \" role=\"img\" viewbox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M402.3 344.9l32-32c5-5 13.7-1.5 13.7 5.7V464c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h273.5c7.1 0 10.7 8.6 5.7 13.7l-32 32c-1.5 1.5-3.5 2.3-5.7 2.3H48v352h352V350.5c0-2.1.8-4.1 2.3-5.6zm156.6-201.8L296.3 405.7l-90.4 10c-26.2 2.9-48.5-19.2-45.6-45.6l10-90.4L432.9 17.1c22.9-22.9 59.9-22.9 82.7 0l43.2 43.2c22.9 22.9 22.9 60 .1 82.8zM460.1 174L402 115.9 216.2 301.8l-7.3 65.3 65.3-7.3L460.1 174zm64.8-79.7l-43.2-43.2c-4.1-4.1-10.8-4.1-14.8 0L436 82l58.1 58.1 30.9-30.9c4-4.2 4-10.8-.1-14.9z\"><\/path><\/svg><\/span><strong> form<\/strong>, you can now <strong>attach <\/strong> it to the event (e.g. you may have created an Incident form for emergencies to attach to the event).<\/li>\n\n\n\n<li><strong>Save:<\/strong> Complete the process by clicking the button <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"save\" class=\"svg-inline--fa fa-save \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M433.941 129.941l-83.882-83.882A48 48 0 0 0 316.118 32H48C21.49 32 0 53.49 0 80v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V163.882a48 48 0 0 0-14.059-33.941zM224 416c-35.346 0-64-28.654-64-64 0-35.346 28.654-64 64-64s64 28.654 64 64c0 35.346-28.654 64-64 64zm96-304.52V212c0 6.627-5.373 12-12 12H76c-6.627 0-12-5.373-12-12V108c0-6.627 5.373-12 12-12h228.52c3.183 0 6.235 1.264 8.485 3.515l3.48 3.48A11.996 11.996 0 0 1 320 111.48z\"><\/path><\/svg><\/span> <strong>Create<\/strong>.<img decoding=\"async\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Nova-udalost-2.webp\" alt=\"\" title=\"\"><\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"762\" height=\"473\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Vytovreni-nove-udalosti.webp\" alt=\"\" class=\"wp-image-235762\" style=\"width:762px;height:auto\" title=\"\" srcset=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Vytovreni-nove-udalosti.webp 762w, https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Vytovreni-nove-udalosti-480x298.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 762px, 100vw\" \/><figcaption class=\"wp-element-caption\">New event (Entry 1)<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"339\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Zalozna-udalost-prehled-1024x339.webp\" alt=\"\" class=\"wp-image-235763\" style=\"width:1024px;height:auto\" title=\"\" srcset=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Zalozna-udalost-prehled-1024x339.webp 1024w, https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Zalozna-udalost-prehled-980x324.webp 980w, https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Zalozna-udalost-prehled-480x159.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">3. EDITING AND EVENT HISTORY<\/h2>\n\n<p class=\"wp-block-paragraph\">In function  <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span>  The diary applies the rule of immutability of history. This means that <strong>records already created and saved cannot be modified or deleted retroactively<\/strong>. This ensures the integrity of the logbook.  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>How to deal with more complex events?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">If <strong>an event<\/strong> has <strong>multiple steps<\/strong> or <strong>requires additional records<\/strong>, the original event is not modified, but a new event is created and linked to the original event.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Linking procedure:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Create a new event (see Chapter 2).<\/li>\n\n\n\n<li>In the <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>Link to event window, select the original event<\/strong> you wish to follow up on (see example).<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><strong>Example:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Entry no. 1:  <\/strong>You have created an event named <em>\"Boiler failure - building A\"<\/em>.<\/li>\n\n\n\n<li><strong>Entry no. 2:<\/strong>  You want to record the arrival of the technician. You create a new event with the description <em>\"Plumber started repair\"<\/em> and in the field   <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>Link to the event<\/strong> to connect it to record no. 1.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">In this way, a logical chain of related events is created in the overview, which maps the entire course of the situation.<\/p>\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-orange-color\"><strong>INSERT VIDEO HERE<\/strong> - Editing an event with bubbles<\/mark><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">4. EVENT COMPLETION<\/h2>\n\n<p class=\"wp-block-paragraph\">The moment the reported event is resolved, the TG must formally close the event. This will change its status from \"Pending\" to \"Completed\". <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Event termination procedure:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Selecting an event:<\/strong> in the diary overview, locate the event you want to end and click the edit button <sub><img decoding=\"async\" class=\"wp-image-233959\" style=\"width: 33px;\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Editovat.jpg\" alt=\"\" title=\"\"><\/sub>.<\/li>\n\n\n\n<li><strong>End event:<\/strong> select the <strong>\"Finish\"<\/strong> button at the bottom of the screen <strong>.<\/strong><\/li>\n\n\n\n<li><strong>Final report: <\/strong>in the description window that appears, write how the event was resolved.  <\/li>\n\n\n\n<li><strong>Confirmation:<\/strong> click on the button <sub><img decoding=\"async\" class=\"wp-image-234007\" style=\"width: 24px;\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Dokonceno.jpg\" alt=\"\" title=\"\"><\/sub> <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Finish<\/mark>.\n<ul class=\"wp-block-list\">\n<li>All linked (related) events in the chain will automatically get the status \"Completed\".<\/li>\n\n\n\n<li><img decoding=\"async\" class=\"wp-image-234003\" style=\"width: 700px;\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/Status-dokonceny.jpg\" alt=\"All linked (related) events get the status \" completed=\"\" title=\"\"><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Event cancellation: <\/strong>if the event was a false alarm or if the specified event was not confirmed, select the <i class=\"fas fa-times krizek-cerveny\"><\/i> <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"> Delete<\/mark> button.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">5. EVENT FILTERS<\/h2>\n\n<p class=\"wp-block-paragraph\">To work efficiently with a large number of records, the Diary module offers advanced filtering tools. For example, you can <strong>view <\/strong>only the <strong>issues currently being resolved<\/strong> or the <strong>events of a specific employee<\/strong>. <\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/image-7.png\" alt=\"Button to enter a filter.\" class=\"wp-image-234015\" title=\"\"><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>Available filtering parameters:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>By event type: <\/strong>filtering by the categories you define (e.g. display only Special events).<\/li>\n\n\n\n<li><strong>By User: <\/strong>Search for records that a specific user (record author or solver) has worked with.<\/li>\n\n\n\n<li><strong>By condition:<\/strong> Allows you to view only pending, completed or crossed out events (Ideal for a quick overview of current tasks). <\/li>\n\n\n\n<li><strong>Time period: <\/strong>limiting the listing to events occurring in a specific time period from - to.<\/li>\n\n\n\n<li><strong>By Incident Flag: <\/strong>Allows you to quickly filter out only records that have been flagged as an incident or, conversely, normal operational records.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/image-8.png\" alt=\"\" class=\"wp-image-234019\" title=\"\"><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>After defining the <\/strong> <strong>filter <\/strong>options <strong>, click <\/strong>the<strong> \"Apply\"<\/strong> button<strong>.<\/strong><\/p>\n\n<p class=\"tip wp-block-paragraph\">By combining filters (e.g., Status: <em>Pending<\/em> + <em>Type: Incident<\/em>), you get an immediate overview of the most critical situations requiring your attention. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">6 LOG HISTORY REPORTS<\/h2>\n\n<h3 class=\"wp-block-heading\">6.1 Records<\/h3>\n\n<p class=\"wp-block-paragraph\">The history of all log entries can be found in the main menu under  <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"list-alt\" class=\"svg-inline--fa fa-list-alt \" role=\"img\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M464 480H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h416c26.51 0 48 21.49 48 48v352c0 26.51-21.49 48-48 48zM128 120c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm0 96c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm0 96c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm288-136v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12zm0 96v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12zm0 96v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12z\"><\/path><\/svg><\/span> <strong>Record<\/strong>. <strong>This section provides a complete overview of the activities in TOUCHGUARD.<\/strong> To view specific events, use the<br\/><strong>Filter  <\/strong><sub><img decoding=\"async\" class=\"wp-image-234023\" style=\"width: 28px;\" src=\"https:\/\/www.touchguard.eu\/wp-content\/uploads\/2026\/06\/image-9.png\" alt=\"\" title=\"\"><\/sub>. Click on the row of the selected record to view its detailed information. Buttons are available at the bottom of the screen to <strong>export the report to<\/strong> <strong>PDF<\/strong> and <strong>CSV<\/strong> <strong>formats<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">7. NOTIFICATIONS<\/h2>\n\n<p class=\"wp-block-paragraph\">Feature <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"book\" class=\"svg-inline--fa fa-book \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg><\/span> <strong>The diary<\/strong> can be<strong> linked<\/strong> within the app<strong> to another feature that<\/strong> extends the control and information possibilities:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"flag\" class=\"svg-inline--fa fa-flag \" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M349.565 98.783C295.978 98.783 251.721 64 184.348 64c-24.955 0-47.309 4.384-68.045 12.013a55.947 55.947 0 0 0 3.586-23.562C118.117 24.015 94.806 1.206 66.338.048 34.345-1.254 8 24.296 8 56c0 19.026 9.497 35.825 24 45.945V488c0 13.255 10.745 24 24 24h16c13.255 0 24-10.745 24-24v-94.4c28.311-12.064 63.582-22.122 114.435-22.122 53.588 0 97.844 34.783 165.217 34.783 48.169 0 86.667-16.294 122.505-40.858C506.84 359.452 512 349.571 512 339.045v-243.1c0-23.393-24.269-38.87-45.485-29.016-34.338 15.948-76.454 31.854-116.95 31.854z\"><\/path><\/svg><\/span> <strong>Upozorn\u011bn\u00ed<\/strong>: D\u00edky tomuto nastaven\u00ed <strong>v\u00e1s syst\u00e9m informuje o vybran\u00fdch ud\u00e1lostech<\/strong> (nap\u0159. e-mailem nebo v&nbsp;sekci  P\u0159ehled). Mezi nej\u010dast\u011bji vyu\u017e\u00edvan\u00e9 sc\u00e9n\u00e1\u0159e pat\u0159\u00ed:\n<ul class=\"wp-block-list\">\n<li><strong>Event: the<\/strong> system will alert you when a new event is created in the journal.<\/li>\n\n\n\n<li><strong>Closure:<\/strong> You will receive a message when a worker closes an existing event.  <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<p class=\"tip wp-block-paragraph\">Detailed information on configuration options can be found in the separate <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"flag\" class=\"svg-inline--fa fa-flag \" role=\"img\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M349.565 98.783C295.978 98.783 251.721 64 184.348 64c-24.955 0-47.309 4.384-68.045 12.013a55.947 55.947 0 0 0 3.586-23.562C118.117 24.015 94.806 1.206 66.338.048 34.345-1.254 8 24.296 8 56c0 19.026 9.497 35.825 24 45.945V488c0 13.255 10.745 24 24 24h16c13.255 0 24-10.745 24-24v-94.4c28.311-12.064 63.582-22.122 114.435-22.122 53.588 0 97.844 34.783 165.217 34.783 48.169 0 86.667-16.294 122.505-40.858C506.84 359.452 512 349.571 512 339.045v-243.1c0-23.393-24.269-38.87-45.485-29.016-34.338 15.948-76.454 31.854-116.95 31.854z\"><\/path><\/svg><\/span> <span style=\"font-style: italic;\">Notifications<\/span> manual. <strong style=\"font-style: italic; background-color: rgba(0, 0, 0, 0); color: rgb(255, 105, 0);\">CREATE LINK<\/strong> <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">8. FINAL RECOMMENDATIONS<\/h2>\n\n<p class=\"wp-block-paragraph\">After all parameters are completely set, save the changes by clicking the button <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"save\" class=\"svg-inline--fa fa-save \" role=\"img\" viewbox=\"0 0 448 512\"><path fill=\"currentColor\" d=\"M433.941 129.941l-83.882-83.882A48 48 0 0 0 316.118 32H48C21.49 32 0 53.49 0 80v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V163.882a48 48 0 0 0-14.059-33.941zM224 416c-35.346 0-64-28.654-64-64 0-35.346 28.654-64 64-64s64 28.654 64 64c0 35.346-28.654 64-64 64zm96-304.52V212c0 6.627-5.373 12-12 12H76c-6.627 0-12-5.373-12-12V108c0-6.627 5.373-12 12-12h228.52c3.183 0 6.235 1.264 8.485 3.515l3.48 3.48A11.996 11.996 0 0 1 320 111.48z\"><\/path><\/svg><\/span><strong> Save<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">8.1 <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"sync-alt\" class=\"svg-inline--fa fa-sync-alt \" role=\"img\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M370.72 133.28C339.458 104.008 298.888 87.962 255.848 88c-77.458.068-144.328 53.178-162.791 126.85-1.344 5.363-6.122 9.15-11.651 9.15H24.103c-7.498 0-13.194-6.807-11.807-14.176C33.933 94.924 134.813 8 256 8c66.448 0 126.791 26.136 171.315 68.685L463.03 40.97C478.149 25.851 504 36.559 504 57.941V192c0 13.255-10.745 24-24 24H345.941c-21.382 0-32.09-25.851-16.971-40.971l41.75-41.749zM32 296h134.059c21.382 0 32.09 25.851 16.971 40.971l-41.75 41.75c31.262 29.273 71.835 45.319 114.876 45.28 77.418-.07 144.315-53.144 162.787-126.849 1.344-5.363 6.122-9.15 11.651-9.15h57.304c7.498 0 13.194 6.807 11.807 14.176C478.067 417.076 377.187 504 256 504c-66.448 0-126.791-26.136-171.315-68.685L48.97 471.03C33.851 486.149 8 475.441 8 454.059V320c0-13.255 10.745-24 24-24z\"><\/path><\/svg><\/span> Synchronisation of the mobile terminal<\/h3>\n\n<p class=\"wp-block-paragraph\">All <strong>system changes will only take effect in the mobile app after the next synchronization<\/strong>. <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">We recommend synchronizing mobile terminals regularly to ensure the data in the app is always up to date<\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">.<\/mark><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Synchronization<\/strong> normally occurs when the user <strong>logs out <\/strong>of the app on the mobile terminal using the \uf08b Log Out button and subsequently <strong>logs in<\/strong> again. <strong>If the changes still do not appear in the app, the user must follow this procedure:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Log out of<\/strong> the TG app (if currently logged in).<\/li>\n\n\n\n<li>Click on the <strong>three dots icon<\/strong> in the top right corner.<\/li>\n\n\n\n<li>Select the <strong>\"Reset\"<\/strong> option <strong>.<\/strong><\/li>\n\n\n\n<li>After the recovery is complete, log back <strong>into <\/strong>the application.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">8.2 <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"cloud-download-alt\" class=\"svg-inline--fa fa-cloud-download-alt \" role=\"img\" viewbox=\"0 0 640 512\"><path fill=\"currentColor\" d=\"M537.6 226.6c4.1-10.7 6.4-22.4 6.4-34.6 0-53-43-96-96-96-19.7 0-38.1 6-53.3 16.2C367 64.2 315.3 32 256 32c-88.4 0-160 71.6-160 160 0 2.7.1 5.4.2 8.1C40.2 219.8 0 273.2 0 336c0 79.5 64.5 144 144 144h368c70.7 0 128-57.3 128-128 0-61.9-44-113.6-102.4-125.4zm-132.9 88.7L299.3 420.7c-6.2 6.2-16.4 6.2-22.6 0L171.3 315.3c-10.1-10.1-2.9-27.3 11.3-27.3H248V176c0-8.8 7.2-16 16-16h48c8.8 0 16 7.2 16 16v112h65.4c14.2 0 21.4 17.2 11.3 27.3z\"><\/path><\/svg><\/span> Application version update<\/h3>\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Furthermore, we recommend regularly checking the app version on mobile terminals. If the version is not up to date, an update is necessary for the system to function correctly. <\/strong><\/mark><\/p>\n\n<p class=\"vykricnik wp-block-paragraph\"><strong><u>Note on Knox mode:<\/u><\/strong> This update does <strong>not apply to devices<\/strong> operating in <strong>Knox<\/strong> mode, where the application is managed centrally.<\/p>\n\n<p class=\"dulezite wp-block-paragraph\">More detailed information on the update procedure can be found in the separate <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"mobile-alt\" class=\"svg-inline--fa fa-mobile-alt \" role=\"img\" viewbox=\"0 0 320 512\"><path fill=\"currentColor\" d=\"M272 0H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h224c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zM160 480c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm112-108c0 6.6-5.4 12-12 12H60c-6.6 0-12-5.4-12-12V60c0-6.6 5.4-12 12-12h200c6.6 0 12 5.4 12 12v312z\"><\/path><\/svg><\/span> <em>Mobile Terminals<\/em> manual. <strong style=\"font-style: italic; background-color: rgba(0, 0, 0, 0); color: rgb(255, 105, 0);\">CREATE LINK<\/strong><\/p>\n\n<p class=\"dulezite wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Admin Instructions<\/p>\n","protected":false},"author":3,"featured_media":234514,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[78],"tags":[],"class_list":["post-235910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administratorske-navody"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/posts\/235910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/comments?post=235910"}],"version-history":[{"count":4,"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/posts\/235910\/revisions"}],"predecessor-version":[{"id":239558,"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/posts\/235910\/revisions\/239558"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/media\/234514"}],"wp:attachment":[{"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/media?parent=235910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/categories?post=235910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.touchguard.eu\/en\/wp-json\/wp\/v2\/tags?post=235910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}