{"id":229040,"date":"2024-11-26T13:40:43","date_gmt":"2024-11-26T12:40:43","guid":{"rendered":"https:\/\/www.touchguard.eu\/kpi\/"},"modified":"2026-05-28T11:29:36","modified_gmt":"2026-05-28T09:29:36","slug":"kpi","status":"publish","type":"page","link":"https:\/\/www.touchguard.eu\/sk\/kpi\/","title":{"rendered":"KPI"},"content":{"rendered":"
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Nez\u00e1v\u00e4zn\u00e1 konzult\u00e1cia<\/a><\/div>\n<\/div>\n\n
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Automatizovan\u00e9 vyhodnocovanie parametrov bez manu\u00e1lnej kontroly
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Kontrola plnenia \u0161irokej \u0161k\u00e1ly udalost\u00ed TOUCHGUARD<\/h3>\n<\/div><\/div>\n\n

Mo\u017enos\u0165 nastavi\u0165 vlastn\u00e9 podmienky pre konkr\u00e9tne sledovan\u00e9 udalosti<\/h3>\n<\/div><\/div>\n\n

Preh\u013ead k\u013e\u00fa\u010dov\u00fdch ukazovate\u013eov v\u00fdkonnosti a ich stav na webov\u00fdch a mobiln\u00fdch termin\u00e1loch<\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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Ke\u010f potrebujete ovl\u00e1da\u0165 parametre
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KPI v syst\u00e9me TOUCHGUARD sl\u00fa\u017eia ako doplnkov\u00e1 funkcia na automatick\u00e9 vyhodnocovanie toho, \u010do je v prev\u00e1dzke skuto\u010dne d\u00f4le\u017eit\u00e9. Pom\u00e1ha sledova\u0165, \u010di boli po\u017eadovan\u00e9 \u010dinnosti vykonan\u00e9, \u010di boli prekro\u010den\u00e9 limity alebo \u010di sa v sledovanom obdob\u00ed stalo presne to, \u010do ste o\u010dak\u00e1vali. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Pre\u010do zav\u00e1dza\u0165 k\u013e\u00fa\u010dov\u00e9 ukazovatele v\u00fdkonnosti v prev\u00e1dzke
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Funkcia je vhodn\u00e1 pre bezpe\u010dnostn\u00e9 agent\u00fary, v\u00fdrobn\u00e9 spolo\u010dnosti, prev\u00e1dzky zariaden\u00ed a servisn\u00e9 t\u00edmy, ktor\u00e9 potrebuj\u00fa vyhodnocova\u0165 definovan\u00e9 parametre automaticky a bez z\u00e1vislosti od manu\u00e1lneho sledovania \u00fadajov.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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1. Menej manu\u00e1lnej pr\u00e1ce<\/h3>

Syst\u00e9m priebe\u017ene vyhodnocuje dodr\u017eiavanie stanoven\u00fdch pravidiel a zni\u017euje mno\u017estvo ka\u017edodenn\u00fdch manu\u00e1lnych kontrol, ktor\u00e9 zdr\u017euj\u00fa dispe\u010ding a mana\u017ement.<\/p>\n<\/div><\/div><\/div><\/div>\n\n

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2. Presn\u00e9 podmienky hodnotenia<\/h3>

KPI mo\u017eno prepoji\u0165 s konkr\u00e9tnymi udalos\u0165ami a \u010falej ich spresni\u0165 pomocou podmienok, aby bolo mo\u017en\u00e9 sledova\u0165 presne to, \u010do je pre zariadenie, z\u00e1kazn\u00edka alebo prev\u00e1dzku d\u00f4le\u017eit\u00e9.<\/p>\n<\/div><\/div><\/div><\/div>\n\n

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3. Okam\u017eit\u00fd preh\u013ead stavu<\/h3>

Stav a v\u00fdkonnos\u0165 k\u013e\u00fa\u010dov\u00fdch ukazovate\u013eov v\u00fdkonnosti m\u00f4\u017eete sledova\u0165 vo webovej aplik\u00e1cii a na mobiln\u00fdch termin\u00e1loch, tak\u017ee d\u00f4le\u017eit\u00e9 inform\u00e1cie s\u00fa k dispoz\u00edcii aj v ter\u00e9ne.<\/p>\n<\/div><\/div><\/div><\/div>\n\n

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4. Silnej\u0161\u00ed z\u00e1klad pre pod\u00e1vanie spr\u00e1v<\/h3>

KPI s\u00fa zalo\u017een\u00e9 na skuto\u010dn\u00fdch udalostiach zaznamenan\u00fdch v syst\u00e9me, a preto poskytuj\u00fa spo\u013eahlivej\u0161\u00ed z\u00e1klad pre vn\u00fatorn\u00fa kontrolu a komunik\u00e1ciu so z\u00e1kazn\u00edkom.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n

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Ako funguj\u00fa KPI v syst\u00e9me TOUCHGUARD
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KPI hodnotia v\u00fdkonnos\u0165 v r\u00e1mci vybran\u00fdch syst\u00e9mov\u00fdch udalost\u00ed. M\u00f4\u017eete sledova\u0165 minim\u00e1lne a maxim\u00e1lne hodnoty, viaza\u0165 KPI na konkr\u00e9tny \u010dasov\u00fd interval a vyhodnocova\u0165 pravidl\u00e1 presne pod\u013ea \u010dasu alebo pod\u013ea dosiahnut\u00e9ho minima v z\u00e1vislosti od typu pou\u017eitia. <\/p>\n

To znamen\u00e1, \u017ee syst\u00e9m m\u00f4\u017ee monitorova\u0165 napr\u00edklad po\u017eadovan\u00fd po\u010det poch\u00f4dzok za zmenu, maxim\u00e1lny po\u010det ch\u00fdb pri poch\u00f4dzke za t\u00fd\u017ede\u0148, po\u010det incidentov za mesiac alebo vykon\u00e1vanie pravideln\u00fdch kontrol, servisn\u00fdch prehliadok a in\u00fdch opakuj\u00facich sa \u00faloh.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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\u010co m\u00f4\u017eete nastavi\u0165<\/h3>\n