We are pleased to introduce Alfons – our new AI assistant, whom you can find right here on the TOUCHGUARD website. Alfons is here to help you navigate our solutions for lone worker protection, online patrols, and digital forms at any time – instantly, without waiting,...
Connect TOUCHGUARD documentation directly to your AI assistant Do you use ChatGPT, Claude, or another AI assistant for work? You can now connect the complete TOUCHGUARD documentation to it. Your assistant will then answer queries about lone worker protection, online...
Admin Instructions
We continue to provide services securely and at a high standard. We would like to inform you that on May 14, 2026, we successfully completed the 1st surveillance audit according to ISO 20000 and 27001 standards. You can download the valid certificates at the link...
Support for retrieving data from EU ID cards and passports in Visits, using a wireless document reader. Forms that are used for Visits do not appear in the standard list of forms. Support for correct display on ecom by Pepperl+Fuchs Smart-Ex 203. In asset management,...
GPS tracking measures the speed between coordinates
Fix overlapping buttons on some mobile phones
Support for loading multiple visitor cards and assets Tasks can be assigned to more than one person Tasks change colour according to the expiry date
Added translations of the server application into German, Bulgarian, Italian and Slovak Option to set for Visits which data will be sent by the wireless document reader to the server New map server
Cannot delete a Walk that has a Task dependency Optimizing the loading of the list of visitor cards The Event Log requires at least one paired mobile terminal to operate Forms can be filled in from the web, even if they contain unsupported fields (unsupported fields...
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