How it works
- The administrator sets the work shifts, their time, and the required number of people.
- Workers log in with a personal card directly on the mobile terminal (phone/tablet).
- The system automatically evaluates shift occupancy and calculates hours worked.
- In case of discrepancies, it automatically sends an alert to the dispatching center that something is not right.
- Data on hours worked can be automatically exported and sent by email.
1. Setting shifts and required staffing levels
For each shift, you can define the day, start and end times, and the minimum number of workers who should arrive for the shift.
2. Confirmation of start in real operation
Upon arrival, the employee performs a shift start by scanning their personal card. The data is immediately available for supervision and further evaluation.
3. Automatic notification of exceptions
If someone does not arrive, arrives late, or the required number of people is not met, the responsible person receives a notification and only deals with the problematic shifts.
Main benefits
The Tasks feature helps clarify operations, speed up work handovers, and unify the way tasks are assigned and confirmed within the organization.
Fewer phone calls and manual checks
The dispatcher or shift supervisor does not have to verify all planned starts by phone. They only handle shifts where someone did not show up or the required staffing level is not met.
Quick overview of shift status
The responsible person immediately sees which shifts are in order and where intervention is needed. This speeds up supervision, especially with a large number of concurrent starts.
Timely resolution of unstaffed shifts
If a shift is not correctly staffed by its start time, the responsible person receives the information in time and can immediately arrange a substitute or change the schedule.
Certainty of correct staffing
The system monitors not only the worker's start itself but also whether the required number of people is actually present on the shift according to the plan.
Simpler attendance processing
Attendance data can be used for automatic exports, outputs with calculated working hours, and checking hours worked without manual recalculation.
Key features
Employee attendance records
The system records arrivals, departures, and the link to a specific work shift. Attendance data is clearly stored in one place.
- Overview of worker presence.
- History of starts and departures.
- Data for further reporting.
Work shift management
Shifts can be defined by location, type of operation, or specific service. For each shift, it is possible to set the time and the required number of people.
- Shift start and end
- Required staffing
- Evaluation separately for each shift
Automatic occupancy evaluation
TOUCHGUARD compares the actual start of workers with the shift plan. It immediately recognizes whether the shift is staffed correctly, partially, or not at all.
- Minimum number of people check
- Evaluation of correct start
- Quick detection of unstaffed shifts
Alerts and response to exceptions
If a worker does not start on time or the required number of people is not met, the responsible person receives an alert and can react immediately.
- Missing shift start
- Late confirmation of start
- Discrepancy with planned staffing
Automatic exports and calculation of hours worked
The attendance module allows for the automatic generation of attendance, exports, and outputs with calculated working hours. The company thus gains an overview of hours worked without manual recalculation.
- Automatic attendance outputs
- Calculated working hours
- Data for internal and payroll processing
Interconnection with other TOUCHGUARD functions
Lone Worker Protection
Shifts can be used to control whether the Lone Worker Protection function will be active or not. There is no need to log into the application; everything is managed by the shift.
Vigilance
Monitoring the alertness of security guards can also be managed by setting work shifts. This function is used where there are fixed working hours during which the employee is to be monitored.
Where it is used
The solution is suitable wherever it is important to ensure that the workplace is staffed at a specific time. Typically, these are operations with minimum staffing levels, multiple locations, or a high number of concurrent starts.
Security services
Checking the start at a facility, shifts at a gatehouse, reception, or during site security without the need for manual verification of every worker.
Facility and property management
Overview of service occupancy at individual locations and quick reaction in case a shift is not staffed according to requirements.
Manufacturing and logistics
Monitoring the start of a large number of workers at one time and ensuring that the shift is covered according to the planned state.
Who is the solution suitable for
Frequently asked questions
Can the application be locked to prevent the phone from being misused for private purposes?
Yes, TOUCHGUARD includes a "guard" function that locks the phone to the required purposes only and prevents misuse of the device for private use. This makes it impossible to browse the internet or use social networks. This function is optional.
Can the data also be used for calculating hours worked and exports?
Yes. The attendance system allows for the automatic generation of attendance records, exports, and reports with calculated working hours, serving as a basis for monitoring time worked as well as for further internal or payroll processing.
Can the system alert you to an unstaffed shift?
Yes. If a worker or the required number of workers fails to start their shift on time, the system automatically alerts the responsible person so they can resolve the situation quickly.
How does the system help dispatchers and shift managers?
Instead of verifying all scheduled starts by phone, the dispatcher or shift manager only handles exceptions. The system automatically highlights incorrectly staffed shifts, late arrivals, or cases where the required number of workers is missing.
How to get a sample solution?
Just contact us and we will be happy to present you with a solution according to your type of operation.
What is the difference between attendance and shift monitoring?
Attendance records arrivals, departures, and worker presence. Shift monitoring additionally evaluates whether a specific shift was correctly staffed and meets the required number of personnel.
Which operations is this feature suitable for?
Typically for security services, receptions, property management, facility management, manufacturing, logistics, and other operations where it is important to monitor shift starts and the minimum number of workers at the workplace.
