Automatic evaluation of errands
Errand times, passes between checkpoints, and completion of all checkpoint retrievals.
Tasks, forms and notifications
Checklists at checkpoints, warnings for non-compliance with errands.
Online and offline operation
If there is not a sufficient signal at the location, the data is synchronised only when some connectivity is available.
Reporting and KPIs
Automatic sending of reports in PDF and CSV. KPIs monitor whether the parameters set on the object are respected.
What is an online errand system
The online errand system is used to control and manage the regular rounds of security, maintenance or other operational teams. It allows you to set up control routes and checkpoints, monitor the progress of the errand in real time, evaluate deviations from the plan and provide management with clear records and reports.
The system can be linked to other functions such as Digital Forms, Tasks or automatic evaluation of parameters using KPIs.
Setting up routes and checkpoints
The walk consists of a starting point, an ending point and internal checkpoints. The sequence can be set strictly or adapted to the specific facility mode and internal security procedures.
- Starting, finishing and inner points of the route.
- Connection to NFC chips and checkpoints.
- Manually run an errand on the selected terminal.
Time limits and error evaluation
For each errand, you can keep track of the total time or the time between points. The system helps to detect too fast detours, delays and violations of the set order.
- Minimum and maximum time limits.
- Deduction on the mobile terminal.
- Overview of errors in the web application and records.
Tasks, forms and field evidence
Tasks and linked forms can be assigned to checkpoints. A walk-through can include checklists, defect logs, incident reports and other operational or safety records.
- Confirming tasks during errands.
- Forms open after the point is loaded.
- Finding unfulfilled tasks in history.
Key features
Routes
Start, end, and any number of interior points, multiple errand circuits
Times
Minimum and maximum limits for the entire errand or sections between checkpoints
Reports
History, filters and export to PDF or CSV, automatic emailing
Notification
Notification of errors, unfulfilled tasks, as well as initiation and termination
Where an online errand system will help the most
The solution is suitable for facilities and plants where it is necessary to regularly go around the route, perform related tasks and have a traceable inspection history. Typical applications include security services, industrial sites, warehouses, office buildings and internal security operations.
Typical scenarios
- Security of premises, warehouses, manufacturing plants and administrative buildings.
- Control of entrances, perimeter, server rooms and technical zones.
- Internal checklists at sites including photo documentation.
- Recording of checks in relation to other TOUCHGUARD modules.
What management gains
- Clearly defined routes and measurable performance.
- Fast tracking of errors, late passes and unfulfilled tasks.
- Exports for client reporting and internal audit.
- Reduced reliance on manual paper reporting.
From the start of an errand to the management report
Walks can be started manually, by loading a starting point or automatically according to a schedule. During execution, the system tracks the route, tasks and times, and offers a summary, history and exports for further review after completion.
Launch
A walk can be started manually, automatically by scheduling or by loading a starting checkpoint. The user can immediately see the route, tasks, forms and any running countdown.
Course in the field
The worker retrieves the individual items, confirms the tasks and completes the linked forms. If connectivity is temporarily lost, the data can wait for synchronization after connectivity is restored.
Evaluation
The progress and completion of an errand are recorded in the overview, reports and records. This provides management with a traceable history, error conditions and exports to PDF or CSV. Either on the web or automatically in the email inbox.
Why it makes sense for security management
- Demonstrable implementation of the control route. The data in the system cannot be changed, so it has a high predictive value
- Instant visibility of errors, delays and unfulfilled tasks. Thanks to KPIs, there is no need to constantly monitor whether everything is in order. The system alerts itself in case of non-compliance.
- Online and offline operation with data synchronization as soon as possible.
- Exports and documents for internal control, client and audit - on the web and in e-mail.
Pro koho je řešení vhodné
Frequently asked questions
How to get a sample solution?
Just contact us and we will be happy to present you with a solution according to your type of operation.
Is it also possible to use location data?
Yes, location data can be part of the solution if the company uses GPS.
What do I need to run TOUCHGUARD?
Internet access and Android phone only + NFC function for chip loading
