Yes, a task can be displayed on a specific mobile terminal. In such a case, it will be visible to every user who logs into that terminal, unless it is also restricted to a specific user.
Yes, a task can be assigned to a specific user so that it is only visible to the designated person after logging in. If no user is selected, the task may be available to all users at the given location, depending on the settings.
Yes, forms can be viewed, exported to PDF or CSV and sent electronically to specified addresses.
Yes, the administrator can create custom form templates according to the needs of the company and choose their individual items and structure.
Yes, TOUCHGUARD allows you to link forms to other system functions, such as devices or checkpoints.
Yes, important information can be marked as mandatory, so the form cannot be submitted without filling it in.
Yes. Multiple events can be selected within a single KPI and their counts can be added together. In addition, specific conditions can be set for each event.
Yes. The status of KPIs and their performance can also be displayed on mobile terminals, so the overview is not limited to the office or the control room.
Yes, both conditions are independent of each other. You can use only the patrol, only the checkpoint, or both restrictions at the same time.
Yes, a specific checkpoint can be set for a task. The task may appear on the terminal, but it can only be completed after scanning the required checkpoint.
Yes, an active patrol condition can be set for a task. In such a case, the task can only be completed while the required patrol is currently running.
Yes, TOUCHGUARD includes a "guard" function that locks the phone to the required purposes only and prevents misuse of the device for private use. This makes it impossible to browse the internet or use social networks. This function is optional.
Yes. The attendance system allows for the automatic generation of attendance records, exports, and reports with calculated working hours, serving as a basis for monitoring time worked as well as for further internal or payroll processing.
Yes. TOUCHGUARD can automatically send email notifications before the end of the loan, at the end of the term and repeatedly until the property is returned. A notification SMS can be sent directly from the mobile terminal with one click.
Yes. If a worker or the required number of workers fails to start their shift on time, the system automatically alerts the responsible person so they can resolve the situation quickly.
Yes, you can set minimum and maximum time limits for the entire route as well as for movement between individual points. This allows you to monitor not only delays but also patrols completed too quickly.
Yes, the devices are managed remotely.
We use the Samsung Knox Manage system, which allows for central installation of applications and updates, Wi‑Fi configuration, kiosk mode setup, and the restriction of unwanted setting changes. The lone worker protection features themselves are configured via the TOUCHGUARD web application for administrators.
No, the TOUCHGUARD application is a service (SaaS); we are its developer and operator. We serve most customers from our server, but in some cases, we are able to install the server within the customer's infrastructure. If you would like your own TOUCHGUARD server, please do not hesitate to contact us at obchod@apki.cz.
Yes, patrols (and other features) fully support offline operation. Data is sent to the server as soon as possible.
Yes, the forms are designed to be filled in on mobile terminals and are also suitable for staff outside the office or on site.
Yes, forms can include signature fields, attachments and photo documentation directly from the mobile device.
No, the solution is designed to be autonomous.
Samsung Galaxy Watch smartwatches operate independently and have their own connectivity via eSIM 4G/LTE or Wi‑Fi. Therefore, the worker does not need to carry a phone for the lone worker protection to function.
Yes, localization can be handled not only via GPS outdoors, but also using the iBeacon infrastructure indoors. iBeacons are battery-powered Bluetooth transmitters with a lifetime of up to 2 years.
A task can be completed by selecting a final status, filling out a form, or performing a defined event. The specific method is set by the administrator when creating the task.
Tasks are created by an administrator in the web interface, where they set the task type, description, deadline, and recipient. A task can be assigned to a specific user or a mobile terminal.
When the watch detects a risk event, it first triggers a pre-alarm.
The worker has a short period (e.g., 30–60 seconds) to confirm they are okay and cancel the alarm directly on the watch. If they do not respond, the device automatically enters a full alarm state, which is clearly signaled on the watch.
Instead of verifying all scheduled starts by phone, the dispatcher or shift manager only handles exceptions. The system automatically highlights incorrectly staffed shifts, late arrivals, or cases where the required number of workers is missing.
Property can be borrowed and returned via a web app on your computer or via the TOUCHGUARD mobile app on your phone or tablet. The mobile terminal can also be operated using an NFC chip attached to the item being recorded, which eliminates errors in recording.
The alarm from the watch is transmitted to the TOUCHGUARD server, where it is visible to dispatch in the web application.
Simultaneously, the watch can automatically call selected numbers and send SMS messages, allowing for a combination of multiple delivery methods based on operational requirements.
Just contact us and we will be happy to present you with a solution according to your type of operation.
Simply contact us and we will present the solution based on your type of operation.
Yes, location data can be part of the solution if the company uses GPS.
Yes, specific tasks can be assigned to each checkpoint, and linked forms for completion can also be displayed in the mobile app. The system thus supports not only the route inspection itself, but also the collection of operational and safety records in the field.
Yes. For each item, you can specify whether it can be borrowed by all users or only by selected users with the appropriate permissions.
Yes. For each item there is a summary of the current loan, including person, contact and expected return date and time.
Yes, you can try the TOUCHGUARD application for free, usually for a period of one week. We will be happy to help you with the setup. Please contact us at obchod@apki.cz
Yes. The function is useful wherever you need to automatically evaluate operational or customer requirements over recorded events, for example in production, facility management or service teams.
Yes, it is developed by the Czech company TTC apki, s.r.o.
These are electronic forms that replace paper records in production, logistics, maintenance, operations or in the field.
The system can record keys, hand power tools, cars and other company equipment that is loaned to employees or external workers. In short, anything that can have an NFC chip attached to it.
Internet access and Android phone only + NFC function for chip loading
A list of created task statuses is displayed on the mobile terminal, and the task is closed after selecting a final status. Final statuses are used, for example, to confirm that a task has been resolved, closed, or rejected.
The KPI monitors the performance of defined parameters over selected TOUCHGUARD system events. These can be, for example, event counts, thresholds, periodic activities or the fulfilment of specific operating conditions.
If the phone loses data connection but voice call and SMS are available, the phone will use these 2 communication channels to notify you of the alarm. The system will alert you to this condition, but without a data connection, lone worker protection may not be fully functional.
Attendance records arrivals, departures, and worker presence. Shift monitoring additionally evaluates whether a specific shift was correctly staffed and meets the required number of personnel.
The smartwatch version is the most compact and focuses purely on lone worker protection directly from the wrist, without the need to carry a phone.
The mobile version can cover broader scenarios and additional functions, but a device in a pocket or on a belt is not always practical; therefore, the smartwatch version makes sense wherever simplicity and minimal burden on the worker are important.
The price of the TOUCHGUARD service depends on the number of mobile terminals used and the selected license level. We offer two license variants based on the required features. For a current price quote, please contact us at obchod@apki.cz.
An online patrol system is used for planning and monitoring security patrols, recording checkpoints, tasks, and route progress. Managers thus have an overview of when a patrol started, how it proceeded, and whether it was completed correctly.
TOUCHGUARD is a Czech application that combines lone worker protection, an online patrol system, and digital forms into a single system.
Inactivity, heart rate level measurement, impact, free fall, wakefulness and also loss of data connection of the device.
Inactivity, tilt, bump, free fall, wakefulness and also loss of data connection of the device.
The watch can evaluate several types of risk events: falls, immobility or inactivity, removal of the watch from the wrist, heart rate outside set limits, and manually triggered alarms via the SOS button. The specific combination of detections and their sensitivity can be configured according to the workplace type and risk level.
There are text and numeric fields, date, checkboxes, options, headings, section separators, signature, attachments and custom images.
Form-based completion is suitable when a simple confirmation is insufficient and details must be documented. The task is closed only after the prescribed form is completed and submitted.
Typically for security services, receptions, property management, facility management, manufacturing, logistics, and other operations where it is important to monitor shift starts and the minimum number of workers at the workplace.
For security agencies, cleaning and facility management, manufacturing, logistics, and other operations with field or lone workers.
Yes, the system can be linked to notifications to alert you to selected events, such as an incorrectly performed patrol, an uncompleted task, or the start and end of a scheduled route. This helps security management respond quickly to operational situations.
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