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Frequently asked questions

We've put together a list of frequently asked questions to help you find the information you need quickly. Didn't find the answer? We'll be happy to help - just get in touch.

Q

Can completed forms be exported?

Yes, forms can be viewed, exported to PDF or CSV and sent electronically to specified addresses.

Can forms be adapted to specific traffic?

Yes, the administrator can create custom form templates according to the needs of the company and choose their individual items and structure.

Can forms be linked to devices or checkpoints?

Yes, TOUCHGUARD allows you to link forms to other system functions, such as devices or checkpoints.

Can I set mandatory fields?

Yes, important information can be marked as mandatory, so the form cannot be submitted without filling it in.

Do the forms also work for field workers?

Yes, the forms are designed to be filled in on mobile terminals and are also suitable for staff outside the office or on site.

Do the forms have a signature and photo documentation?

Yes, forms can include signature fields, attachments and photo documentation directly from the mobile device.

Does the solution also work in buildings?

Yes, localization can be handled not only via GPS outdoors, but also using the iBeacon infrastructure indoors. iBeacons are battery-powered Bluetooth transmitters with a lifetime of up to 2 years.

Is it also possible to use location data?

Yes, location data can be part of the solution if the company uses GPS.

What are digital forms for businesses?

These are electronic forms that replace paper records in production, logistics, maintenance, operations or in the field.

What do I need to run TOUCHGUARD?

Internet access and Android phone only + NFC function for chip loading

What if my phone loses internet?

If the phone loses data connection but voice call and SMS are available, the phone will use these 2 communication channels to notify you of the alarm. The system will alert you to this condition, but without a data connection, lone worker protection may not be fully functional.

What situations can the system monitor in the watch?

Inactivity, heart rate level measurement, impact, free fall, wakefulness and also loss of data connection of the device.

What situations can the system monitor?

Inactivity, tilt, bump, free fall, wakefulness and also loss of data connection of the device.

What types of fields can forms contain?

There are text and numeric fields, date, checkboxes, options, headings, section separators, signature, attachments and custom images.